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What’s a poor human going to do?

I love to learn new things. And even more so, I do love when I see opportunities and possibilities to make something better or more efficient. In the beginning of May I had the fortunate pleasure of doing just that. I was invited to participate in an event facilitated by a company called Liveperson, which […]

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How do large corporations use bots?

That is the overarching theme for a conference I’m attending this week. More specifically, it is a small meeting where some of the pioneers show and demonstrate how they have implemented bots on a large scale for customer care and lead generation purposes. The meeting is hosted by LivePerson and is held at the Carnegie Mellon University, […]